Watch Video – Top 5 Kenyan Services You Can Access Online Today

Video Transcript

Many Kenyan Government services are now available online following the recent launch by President William Ruto. You can access them anywhere as long as you have a good internet connection.

In this video, I will show you my top 5 picks of government services you can access online. Stay tuned.

  • Tax Services

You can access almost every tax service online from applying for a Tax PIN number to filling your tax returns. All tax services are accessible via the portal To access this service, you must have a PIN number. You can access many features once you are logged in to the portal.  

Aside downloading a copy of your PIN certificate, you can also make changes of your contact information and Tax address online. While some services are subject to approval, you are a rest assured that you will be served online without having to visit Tax offices for resolution. They have customer service hotline that you can call and get live assistance on your request.

Most of their communications are done via e-mail. So if you have penalties as a result of not filling returns, Your Tax account administrators will send you e-mails reminding of the same so that you can fix it before its too late.

When you login to your account, you can see everything regarding to your Tax account from past payments, your tax station, your tax obligations e.t.c.

It is important to mention that companies can check validity of a PIN number or TAX compliance on the portal. Some people submit forged documents and itax portal offers a solution to this problem.

  • Business Registration Service

If you are planning to start a business in Kenya, its recommended that you register your business name to make it legal. This is where Business Registration service (BRS) comes in. Government is now striving to get everyone to register their business for the purposes of accountability and tax compliance.

Another reason why government is striving to register every business is for security purposes. They want to ensure that everyone is operating a legal business. You can access this service on To login, you will need to use your e-citizen login credentials.

Once you are logged, you can start registering your business. Anyone can register a business online from local Kenyan residents to foreigners who are looking to invest in the country.

The cost of registering a business varies starting from Ksh. 950 to 20,000. Visit BRS portal for details.

It is important to note that you can initiate the closing of a company online.

  • Renewal of Driving license.

Has your driving license expired? You can apply for renewal online. This service is accessible on via Ecitizen. Aside the driving license, you can apply for other services like Drivers PSV badge, endorsement PDL, instructor license, smart driving license, personalized plates as well view records of the vehicles you own.

  • Apply for a Passport

You can apply for a passport online for the first time or renew your existing passport. This service is accessible via the portal Additionally, you can make interstate pass applications, temporary permit application, evisa application, work permits, endorsements, student pass and special pass.

Just sign up first on Ecitizen then login to the portal to access this service.

  • Apply for your birth certificate.

Have you lost your birth certificate, or you don’t have one and you are required to provide one somewhere? Its now easy to apply for one online via To complete your application you will need to fill a form and then attach copies of;

  • Birth notification
  • National ID, passport
  • Scanned copy of parents identification documents.

This service costs only 180 shillings. When your application is processed successfully, you will be notified via SMS.

And those are my top 5 picks of Kenyan government services you can access online. There are over 5000 more government services you can access online. Just visit and search for the service you are looking for.

I hope you found this video helpful. Until next time, bye bye and take care.

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